Our Commitment

As part of our commitment to you, our customers, we have published below our privacy and security policies. We use the information that you provide us to process your orders and to provide a more personalized shopping experience for you, and for nothing else. 

Please read on for more details about our security and privacy policy, we have some interesting facts about shopping on the Internet and how other web sites may abuse your privacy.

Security
This site has stringent security measures in place to eliminate chances of loss or misuse of information under our control. We encrypt all information transmitted between the website and a customer using industry leading SSL technology. When we receive your order, it is kept encrypted until we're ready to process it. When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the "https" displayed in your browsers address field.

Most browsers will also display a yellow 'padlock' symbol at the bottom of the browser window, when you are on a secured server.

How are we different than the next web site? - we go the extra mile to ensure that you have a safe shopping experience with us, and we put safety ahead of everything else. 

The most important element of safe shopping is the software used to provide the shopping interface (shopping cart). Many websites use inexpensive software that can often be found to have security holes that leave information exposed to potential 'hackers'. Our shopping cart software is the most technically robust software on the market today. It is provided to us by an eBay owned software company who have more experience of safe Internet commerce than any other company on the Internet. Add to this our industry leading Thawte 128 bit SSL encryption, and we are confident in our ability to provide the safest commerce platform available on the web. 

If you have any questions or concern over our safety policy then please contact us at safety@thenaturalshopper.com

Privacy Policy

The Natural Shopper Online Privacy Policy:

At The Natural Shopper we are committed to maintaining your confidence and trust. It us our policy that personal information, such as your name, postal and e-mail address is private and confidential, it will NEVER be sold by us or provided to any other organization.

When you place an order with us, your sensitive information is encrypted and is accessible only by our designated staff. We do not maintain credit card information on file at our or any other location.

The information you submit to us, whether through an order for product, or a request for follow-up information, is used only for the purposes for which you provide the information.

How are we different than the next web site? - Financial information is used only once in the processing of your order. 

Also, many web sites sell or rent their customer lists for profit. This is common practice in today's Internet society and results in a large amount of unsolicited (SPAM) email. We will never sell or rent personal information about our customers or visitors to any other organization.

No Computer Tracking of Identifiable Information

Our systems do not collect or distribute personal information about our visitors. We do not record any information about your specific visit other than the information that you provide to us. (such as your order requirements).

If you order products from us, or submit a request for follow up information, we may contact you periodically with updates about our products or services. If we do so we will provide clear instruction on how you can cancel any further follow-ups.

How are we different than the next web site? - Unbelievable as it may seem, web technology is such that when you visit a web site your email and personal information can be 'sucked' from your computer and collected by the operators of the web site. It can then be used to analyze your surfing and shopping habits, even collected and sold for profit! - We do not and never will collect personal information about our visitors, unless it is offered to us when placing an order or requesting information - and then it will remain in our possession and will NEVER be sold or rented to others.

If you have any questions or concern over our privacy policy then please contact us at privacy@thenaturalshopper.com

Our Guarantee

We select only the finest quality ingredients for our products, and work with the strictest quality controls under the eGMP standards and within FDA licensed/regulated facilities.

If you are not satisfied with the quality, or any other aspect of our product, simply return it to us within 30 days of purchase for a replacement or full refund of the product price. This is a no-fuss guarantee on any product at our site. It does not extend however to shipping charges.

If you have any questions or concern over our guarantee policy then please contact us at guarantee@thenaturalshopper.com

Important Notice

The information in this web site is for educational purposes only and is not recommended as a means of diagnosing, treating or curing any illness.

All matters concerning your health should be directed to your health practitioner. We do not attempt to provide any advice or suggestions as to how you should treat a particular condition, or what medication you should take.

If you have any doubt over a particular product and how it might benefit or effect your health, consult your health practitioner before taking.

Shipping

US Orders - When you purchase from us your order will be shipped efficiently by Express, Priority or First Class mail, anywhere in the US. On some orders we use UPS as our preferred carrier at no additional cost to you.

All shipping charges will be displayed before you complete your order and you will have the option to select your preferred shipping method.

We offer low shipping rates on all continental US orders, and low rates on international orders. Orders ship typically in 1/3 days and take on average 3/4 days in transit, depending on location and the chosen shipping method (we ship from Green Lake WI 54941)

We never charge handling costs!

Overseas orders - ship fully insured and each order spends typically 4 - 6 business days in transit. (allow more time in some instances)

We ship to virtually all overseas destinations on all Continents, and shipping costs are charged based on the weight of the order.

We have shipped to: Thailand, Indonesia, Japan, Taiwan, France, Germany, Belgium, UK, Canada, Turkey, and many more international destinations.

Countries we ship to are listed on our order form.

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